Having trouble with the sound while screen sharing on Messenger? Let’s troubleshoot it.
Verify Audio and Microphone Settings
1. Open Messenger on your device. If you’re using an iPhone, locate the Messenger icon on your home screen or in your app library. On Android, find it in your app drawer or on your home screen.
2. Login to your Messenger account using your credentials.
3. Once logged in, locate the settings icon. On iPhone, it’s usually in the bottom-right corner of the screen. On Android, it’s typically in the top-right corner.
4. Tap on the settings icon to access the Messenger settings menu.
5. In the settings menu, look for the audio and microphone options. They may be labeled differently depending on your device and Messenger version.
6. Tap on the audio or microphone option to access the respective settings.
7. Check if the audio and microphone permissions are enabled. If not, toggle the switch to enable them.
8. Adjust the volume levels for both audio and microphone according to your preference.
9. Test the audio and microphone by making a call or playing a video with sound. Make sure the sound is clear and the microphone is picking up your voice properly.
10. If the issue persists, try restarting your device and repeating the steps above.
Force Restart and Relaunch Messenger
If you are experiencing sound issues when using Messenger screen share, a force restart and relaunch of the Messenger software may help resolve the problem. On an iPhone 7 or earlier model, press and hold the power button and volume down button until the Apple logo appears. On an iPhone 8 or later model, press and release the volume up button, then press and release the volume down button, and finally press and hold the side button until the Apple logo appears. On an Android device, press and hold the power button until the restart option appears. After restarting your device, reopen the Messenger app and try screen sharing again to see if the sound issue has been resolved.
Update or Reinstall Facebook Messenger
To troubleshoot the sound issue while screen sharing on Facebook Messenger, you can try updating or reinstalling the Messenger app.
For iPhone users, you can update the Messenger app by going to the App Store and tapping on “Updates” at the bottom right. Find Messenger in the list and tap “Update” next to it. If the issue persists, you can try reinstalling the app. Press and hold the Messenger icon on your home screen until it starts shaking, then tap the “X” icon to delete the app. Go back to the App Store and reinstall Messenger.
Android users can update or reinstall Messenger by going to the Google Play Store. Tap on the three horizontal lines at the top left, then select “My apps & games.” Look for Messenger in the list and tap “Update” or “Uninstall” and then “Install” to reinstall it.
These steps should help resolve the sound issue during screen sharing on Messenger.
Check Connected Bluetooth Devices
1. On your iPhone or Android phone, go to the Settings menu.
2. Look for the Bluetooth option and tap on it.
3. A list of connected Bluetooth devices will appear. Check if the device you want to use for Messenger screen sharing is listed. If not, make sure the device is turned on and in pairing mode.
4. If the device is listed but not connecting, try turning off Bluetooth and then turning it back on. This can help refresh the connection.
5. If the issue persists, try restarting your phone and the device you want to connect.
6. If none of these steps work, there may be a software bug causing the issue. Check for any software updates for your phone and the Messenger app, and install them if available.
7. Alternatively, try using another device or method for screen sharing, such as connecting via a USB cable or using a different app.
Adjust Device Volume and Disable Silent Mode
To adjust the device volume and disable silent mode while using Messenger screen share, follow these steps:
1. On an iPhone 7 or newer model, locate the physical volume buttons on the side of your phone. Press the volume up button to increase the volume or the volume down button to decrease it.
2. If the volume buttons do not adjust the sound during screen sharing, swipe down from the top-right corner of your iPhone SE (1st generation) or iPhone 8 and newer models to access the Control Center. Adjust the volume slider to your desired level.
3. On Android devices, press the volume up or volume down buttons located on the side of your phone to adjust the volume.
4. If the volume buttons do not work, swipe down from the top of your Android device’s screen to open the notification panel. Tap the gear icon to access the Settings app. Scroll down and tap “Sound” or “Volume” to adjust the volume settings.
5. To disable silent mode on an iPhone, locate the physical switch on the side of your iPhone 6S or newer model. If the switch shows an orange color, that means silent mode is enabled. Flip the switch to the up position to disable silent mode.
6. On Android devices, press the volume up or volume down buttons until the sound notification icon appears on the screen. Tap the icon to toggle silent mode on or off.
By adjusting the device volume and disabling silent mode, you can troubleshoot any sound issues you may encounter while using Messenger screen share.
Resolve Conflicts with NVIDIA Services and Drivers
| Problem | Possible Solution |
|---|---|
| No sound during screen sharing on Messenger | 1. Update NVIDIA graphics drivers to the latest version. 2. Open NVIDIA Control Panel and go to “Manage 3D settings”. 3. Under the “Program Settings” tab, select Messenger from the dropdown menu. 4. Set the “Preferred graphics processor” to “High-performance NVIDIA processor”. 5. Save the settings and restart Messenger. 6. Test screen sharing to check if sound issue is resolved. |
| Distorted sound during screen sharing on Messenger | 1. Open NVIDIA Control Panel and go to “Manage 3D settings”. 2. Under the “Global Settings” tab, set the “Preferred graphics processor” to “High-performance NVIDIA processor”. 3. Save the settings and restart Messenger. 4. Test screen sharing to check if sound distortion is resolved. |
| Screen sharing freezes or crashes when using NVIDIA graphics card | 1. Update NVIDIA graphics drivers to the latest version. 2. Open NVIDIA Control Panel and go to “Manage 3D settings”. 3. Under the “Program Settings” tab, select Messenger from the dropdown menu. 4. Set the “Power management mode” to “Prefer maximum performance”. 5. Save the settings and restart Messenger. 6. Test screen sharing to check if freezing or crashing is resolved. |
FAQ
How do you share screen on Messenger with sound?
To share your screen on Messenger with sound, open Facebook Messenger on your Android or iPhone and select a chat. Then, tap the Call icon to start the call and tap on the Media icon at the bottom during the call.
Why is there no sound when I send a video on Messenger?
There may be no sound when you send a video on Messenger due to issues with the mute settings or problems with the audio device.
Why is the sound not working on my Messenger?
The sound may not be working on your Messenger because the ‘In-app sounds’ toggle under Notifications & sounds in the Messenger app settings might be turned off. To fix this, open the Messenger app on your Android, tap the profile icon in the top-left corner, select Notifications & sounds, and make sure the ‘In-app sounds’ toggle is turned on.
How do I share audio on Facebook Messenger?
To share audio on Facebook Messenger, you can upload an audio file (such as wav, mp3, or m4a) to a file sharing service that offers a shareable link. Once you have the link, you can send it to others through Facebook Messenger.
