Having trouble with the numeric keys on your HP Pavilion? Find the solution here.
Update Keyboard Driver
To update the keyboard driver on your HP Pavilion and solve the issue of numeric keys not working, follow these steps:
1. Go to the official HP website and navigate to the “Support” section.
2. Search for your specific HP Pavilion model using the provided search bar.
3. Look for the “Drivers” or “Software” section on the support page for your model.
4. Locate the keyboard driver in the list of available drivers. It may be listed as “Keyboard Driver,” “Input Driver,” or something similar.
5. Click on the download link next to the keyboard driver to start the download process.
6. Once the driver download is complete, locate the downloaded file on your computer.
7. Double-click on the downloaded file to run the installer.
8. Follow the on-screen instructions and prompts to complete the installation process.
9. Restart your computer after the installation is finished to apply the changes.
If the issue persists after updating the keyboard driver, you can try the following additional steps:
1. Check for any physical damage or dirt on the numeric keys. Clean the keyboard if necessary.
2. Test the keyboard on another computer or connect a different keyboard to your HP Pavilion to see if the issue is specific to your keyboard or computer.
3. Try using an external USB keyboard to see if the numeric keys work properly with it. This will help determine if the issue is related to the keyboard itself or the computer’s software.
4. If the numeric keys work fine with an external keyboard, try uninstalling the keyboard driver from the Device Manager and then reinstalling it. To do this:
– Press the Windows key + X on your keyboard and select “Device Manager” from the menu.
– Expand the “Keyboards” category and right-click on your keyboard device.
– Select “Uninstall device” and then confirm the uninstallation.
– Restart your computer and let Windows automatically reinstall the keyboard driver.
Reinstall Keyboard Driver
To reinstall the keyboard driver on your HP Pavilion and resolve the issue of numeric keys not working, follow these steps:
1. Press the Windows key + X on your keyboard and select “Device Manager” from the list that appears.
2. In the Device Manager window, expand the “Keyboards” category.
3. Right-click on the keyboard driver and select “Uninstall device.” Confirm the uninstallation if prompted.
4. Once the driver is uninstalled, click on the “Action” tab at the top of the Device Manager window and select “Scan for hardware changes.” This will prompt Windows to reinstall the keyboard driver automatically.
5. If Windows fails to reinstall the keyboard driver automatically, you can manually install it. Visit the official HP website and navigate to the “Support” section.
6. Enter the model number of your HP Pavilion and find the appropriate driver for the keyboard.
7. Download the keyboard driver and save it to a location on your computer.
8. Once the download is complete, locate the downloaded driver file and double-click on it to begin the installation process.
9. Follow the on-screen instructions to install the keyboard driver.
10. After the installation is complete, restart your computer to apply the changes.
Upon restarting, the keyboard driver should be reinstalled, and the issue with the numeric keys not working on your HP Pavilion should be resolved.
If you’re still experiencing issues with the numeric keys, it may be worth considering other potential causes such as hardware malfunctions or physical damage to the keyboard. In such cases, it might be necessary to seek professional assistance or consider replacing the keyboard.
Remember to regularly update your drivers to ensure optimal performance and compatibility with your HP Pavilion. You can check for updates on the HP website or use driver update software to automate the process.
Adjust Keyboard Settings
- Check the keyboard language settings
- Open the Control Panel
- Select “Clock, Language, and Region”
- Click on “Region and Language”
- Under the “Keyboards and Languages” tab, click “Change keyboards”
- Ensure the correct keyboard layout is selected
- Disable Filter Keys
- Press the Windows key + I to open the Settings
- Click on “Ease of Access”
- Select “Keyboard”
- Toggle off the “Use Filter Keys” option
- Disable Sticky Keys
- Press the Shift key five times in a row
- Click on the “Yes” button to open the Sticky Keys settings
- Uncheck the box next to “Turn on Sticky Keys”
- Update or reinstall keyboard drivers
- Press the Windows key + X and select “Device Manager”
- Expand the “Keyboards” category
- Right-click on the keyboard driver and select “Update driver” or “Uninstall device”
- If updating, follow the on-screen instructions to search and install the latest driver
- If uninstalling, restart the computer and Windows will automatically reinstall the driver
- Perform a system restore
- Press the Windows key + R to open the Run dialog box
- Type “rstrui” and press Enter to open the System Restore
- Follow the on-screen instructions to choose a restore point and restore your system to a previous working state
Clean or Reseat Components
| Component | Description | Steps to Clean/Reseat |
|---|---|---|
| Keyboard | The physical keyboard on the HP Pavilion laptop. | 1. Turn off the laptop and disconnect it from any power source. 2. Gently pry up the keys using a flathead screwdriver or a keycap puller. 3. Clean the keys and the keyboard base using a soft cloth and some isopropyl alcohol. 4. Carefully reseat the keys back into their respective positions. 5. Ensure all keys are properly aligned and press down firmly to secure them in place. 6. Turn on the laptop and test the numeric keys. |
| Keyboard Driver | The software that enables communication between the keyboard and the operating system. | 1. Press the Windows key + X and select “Device Manager”. 2. Expand the “Keyboards” category. 3. Right-click on the keyboard driver and select “Uninstall device”. 4. Restart the laptop. 5. Windows will automatically reinstall the keyboard driver. 6. Test the numeric keys after the driver installation is complete. |
| External USB Keyboard | An external keyboard connected to the HP Pavilion laptop via USB. | 1. Connect an external USB keyboard to the laptop. 2. Test if the numeric keys work on the external keyboard. 3. If the numeric keys work on the external keyboard, it indicates a problem with the laptop’s built-in keyboard. 4. Clean or reseat the laptop’s keyboard as mentioned above. 5. If the numeric keys don’t work on the external keyboard as well, further troubleshooting may be required. |
FAQs
How do I turn on the number keys on my HP laptop?
To turn on the number keys on your HP laptop, click Start, search for “on-screen keyboard,” and select On-Screen Keyboard from the results. Once it appears, click Options, choose Turn on numeric keypad, and click OK to save the change. Now, the On-Screen Keyboard will display a numeric keypad.
Why won’t my numbers work on my HP laptop?
Your numbers may not be working on your HP laptop due to a potential issue with the keyboard. Try cleaning the keyboard with compressed air to remove any lint or dust that may be causing the problem. If the issue persists, you can also try replacing the battery and restarting the notebook. Additionally, changing the keyboard layout could potentially resolve the issue. You can find steps on how to change the keyboard layout by clicking here.
Why are the number keys not working on my keyboard?
The number keys on your keyboard may not be working because the Num Lock feature is enabled. To resolve this issue, you can try turning off Num Lock by pressing the FN key and F11 simultaneously.
Why some keys are not working in HP laptop?
Some keys may not be working on an HP laptop due to a locked keyboard, outdated or corrupted drivers, or interference from other connected keyboards.
