Having trouble with Windows Update Error 0x80073712? Let’s delve into the solutions.
Running the Windows Update Troubleshooter
1. Press the Windows key on your keyboard to open the start menu.
2. Type “troubleshoot” and click on “Troubleshoot settings” from the search results.
3. In the Troubleshoot settings window, scroll down and click on “Windows Update” under the “Get up and running” section.
4. Click on the “Run the troubleshooter” button.
The Windows Update Troubleshooter will now scan your system for any issues related to Windows Update and attempt to fix them.
During the troubleshooter process, you may be asked to follow some on-screen instructions or provide administrator permission if prompted. Make sure to follow them accordingly.
Once the troubleshooter completes its scan and fixes any problems, restart your computer and try checking for updates again.
If the Windows Update Troubleshooter doesn’t resolve the error, you may need to try other troubleshooting methods or seek further assistance from Microsoft support.
Scanning and Repairing System Files
1. Press the Windows key + X and select “Command Prompt (Admin)” from the menu. This will open an elevated Command Prompt window.
2. In the Command Prompt window, type “sfc /scannow” and press Enter. This command will initiate a system file scan.
3. The scan may take some time to complete. It will check the integrity of system files and replace any corrupted or missing files that it finds.
4. Once the scan is finished, you will see a message indicating whether any issues were found and repaired. If the scan was successful, you can try running Windows Update again to see if the error is resolved.
5. If the scan didn’t find any issues or if the error persists, you can also try running the DISM (Deployment Image Servicing and Management) tool. In the same elevated Command Prompt window, type “dism /online /cleanup-image /restorehealth” and press Enter. This command will check for any issues with the Windows image and attempt to repair them.
6. Again, the DISM tool may take some time to complete its process. Once it’s finished, restart your computer and check if the error is resolved.
By scanning and repairing system files, you can potentially fix the Windows Update Error 0x80073712.
Reconfiguring Windows Update Service
To reconfigure the Windows Update service and resolve error 0x80073712, follow these steps:
1. Press the Windows key + R to open the Run dialog box.
2. Type “services.msc” and press Enter to open the Services window.
3. Scroll down and locate the “Windows Update” service.
4. Right-click on it and select “Properties.”
5. In the Properties window, click on the “General” tab.
6. Ensure that the “Startup type” is set to “Automatic.”
7. If it’s not set to Automatic, click on the drop-down menu and select “Automatic.”
8. Click on the “Apply” button, then click on “OK” to save the changes.
9. Close the Services window.
Next, you’ll need to reset the Windows Update components:
1. Press the Windows key + X and select “Command Prompt (Admin)” or “Windows PowerShell (Admin).”
2. In the Command Prompt or PowerShell window, type the following commands, pressing Enter after each one:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
3. After stopping the services, type the following commands to rename the SoftwareDistribution and Catroot2 folders:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
4. Finally, restart the stopped services by typing the following commands:
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
5. Close the Command Prompt or PowerShell window and restart your computer.
By reconfiguring the Windows Update service and resetting the components, you should be able to resolve the Windows Update error 0x80073712.
Restoring, Resetting, or Reinstalling Your PC
If you’re experiencing the Windows Update Error 0x80073712, you may need to restore, reset, or reinstall your PC to resolve the issue. Here are the steps to follow:
1. Restore your PC: If you have a restore point created before the error occurred, you can use it to restore your PC to a previous working state. To do this, follow these steps:
a. Press the Windows key + R to open the Run dialog box.
b. Type “rstrui.exe” and press Enter.
c. Follow the on-screen instructions to select a restore point and restore your PC.
2. Reset your PC: If the error persists and you don’t have a restore point, you can try resetting your PC to its factory settings. Keep in mind that this will remove all your personal files and installed apps. To reset your PC, follow these steps:
a. Go to the Start menu and select Settings.
b. Click on “Update & Security” and go to the “Recovery” tab.
c. Under “Reset this PC,” click on “Get started” and follow the on-screen instructions to reset your PC.
3. Reinstall Windows: If neither restore nor reset options work, you may need to reinstall Windows. Before proceeding, make sure you have a backup of all your important files. To reinstall Windows, follow these steps:
a. Download the Windows installation media from the official Microsoft website.
b. Create a bootable USB or DVD using the downloaded media.
c. Boot your PC from the USB or DVD and follow the on-screen instructions to reinstall Windows.
F.A.Qs
What is virtual machine platform error code 0x80073712?
Virtual machine platform error code 0x80073712 is an indication that the update files have not been downloaded correctly. To resolve this issue, it is recommended to clean up the corrupted files. To do this, open disk cleanup by typing “Disk Cleanup” in the Windows search box.
What does download request generation failed with 0x80073712?
Download request generation failed with 0x80073712 is an error code that indicates an issue with generating download requests for updates. Possible solutions include using the SFC and DISM repair tools, running disk cleanup, using the Microsoft Update Assistant or Media Creation Tool, resetting Windows update components, and installing updates individually.
How do I fix error 80073712?
To fix error 80073712, you can try the following steps:
Use the Windows Troubleshooter and perform a complete system shutdown. Restart Windows Update services and run the Disk Cleanup Tool. Rename the SoftwareDistribution Folder and delete the Pending. Manually download Windows Updates or reset Windows.
