Having trouble with TurboTax Error Code 36 on your Mac? Let’s find a solution.
Identifying Symptoms and Signs
If you are experiencing error code 36 while using TurboTax on your Mac, it is important to identify the symptoms and signs to effectively troubleshoot and fix the issue.
One common symptom of error code 36 is freezing or crashing of the TurboTax program. You may also receive error messages indicating that certain files or folders cannot be copied or accessed.
To resolve this issue, first make sure that your Mac’s operating system and TurboTax program are up to date. If the issue persists, check for any antivirus software, spyware, or malware that may be interfering with TurboTax.
You can also try using Disk Utility to repair any disk permissions or errors that may be causing the error code 36. To do this, go to the Apple menu, select “Disk Utility,” and then click on “First Aid.”
If these steps do not resolve the issue, you may need to contact TurboTax technical support for further assistance. They can provide specific troubleshooting steps or even remote assistance if needed.
Understanding the Reasons
One possible reason for this error is an issue with the installation of TurboTax. To fix this, try reinstalling the software and make sure that you have the latest version.
Another reason could be related to corrupted files on your Mac. In this case, you can try using the Disk Cleanup tool to remove unnecessary files and free up space on your hard drive.
Sometimes, antivirus software or malware can interfere with TurboTax and cause this error. Make sure that your Mac is free from any malicious software and that your antivirus software is up to date.
If the error persists, you can try troubleshooting your Mac by using the Task Manager or the Command-line interface to identify any processes or applications that may be causing conflicts.
In some cases, a problem with your Mac’s operating system or hardware may be the cause of the error. If you suspect this to be the case, it may be helpful to contact technical support or the manufacturer of your Mac for further assistance.
Resolving on Windows and Mac
If you encounter TurboTax Error Code 36 on your Mac, follow these steps to resolve it:
1. Close TurboTax: Quit TurboTax to ensure it is not running in the background.
2. Check your disk space: Ensure that you have enough free space on your hard drive. Use the Apple menu and go to About This Mac to check your available disk space.
3. Run Disk Cleanup: Use the built-in Disk Utility to run a disk cleanup and repair any errors. Open Finder, go to Applications, then Utilities, and launch Disk Utility. Select your hard drive and click on First Aid to initiate the cleanup process.
4. Clear temporary files: Delete any temporary files or caches that may be causing the error. Open Finder and navigate to Library, then Caches. Locate the TurboTax folder and delete it.
5. Reinstall TurboTax: If the error persists, uninstall TurboTax and then reinstall it. Use the Finder to locate the TurboTax application, drag it to the Trash, and empty the trash. Then, download the latest version of TurboTax from the official website and install it again.
Reaching Out for Live Support
1. Open TurboTax and navigate to the Help menu.
2. Select “Contact us” or “Live chat” to access the live support options.
3. Provide a brief description of the error code and any relevant details.
4. Wait for a support representative to connect with you.
5. Once connected, explain the issue in detail and follow their instructions.
Remember to be concise and clear when describing the error and any troubleshooting steps you’ve already taken. This will help the support representative diagnose the problem more efficiently.
If live chat or phone support is not available, look for alternative support channels such as online forums or official TurboTax blogs where you can find solutions to common issues.
By reaching out for live support, you can get personalized assistance tailored to your specific situation, ensuring a quick resolution to the TurboTax Error Code 36 on your Mac.
F.A.Q.
Why is TurboTax rejecting my return?
TurboTax may be rejecting your return due to reasons such as incorrect reporting of amounts, wrong input of W-2 information, or mathematical errors.
How do I fix TurboTax error?
To fix TurboTax error, sign in to TurboTax and select the “Fix it now” or “Revisit” option. Follow the guided steps to fix and refile your return. You can also check the rejection code in the email or by selecting “Fix my return” in TurboTax.
Why is error code 36 not working in Dot_clean?
Error code 36 is not working in Dot_clean because the path is not added correctly or is missing. To resolve this issue, ensure that the correct path is specified or drag the folder or file that failed to copy or move next to the dot_clean command.
How do I fix error code 36?
To fix error code 36, ensure that the file you are trying to copy has read/write permission granted on your Mac. If the file permission is missing, you will encounter error 36 and won’t be able to copy or transfer the file.
