Having trouble accessing certain apps or content on the Google Play Store? Need to change your country setting? Find out how to fix the “This Item Isn’t Available” issue and change your country in this article.
Change Your Play Store Country
To change your Google Play Store country, follow these simple steps:
1. Open the Google Play Store app on your Android device.
2. Tap on the three horizontal lines at the top-left corner to open the menu.
3. Scroll down and select “Account.”
4. Under the “Country and profiles” section, tap on “Country and profiles.”
5. If you have multiple profiles, select the one you want to change the country for.
6. Tap on “Edit” next to your current country.
7. A list of available countries will appear. Choose the country you want to switch to.
8. Read and accept the Terms of Service and tap on “Continue.”
9. You may be asked to provide a payment method from the new country. If so, follow the on-screen instructions to add one.
10. Once done, the Play Store will update to the new country, and you will have access to apps and content specific to that region.
Troubleshooting Country Update Issues
If you are experiencing issues with updating your country on Google Play Store, there are a few troubleshooting steps you can try.
First, make sure you have a stable internet connection and clear your browser cache and cookies. These steps can help resolve any HTTP cookie or Cloudflare issues that may be affecting the country update process.
If clearing your cache and cookies doesn’t solve the problem, try changing your email address associated with your Google account. Sometimes, an incorrect email address can cause country update issues.
Additionally, you can try using a different device or browser to update your country. Sometimes, certain browsers or devices may have compatibility issues that prevent the update from going through.
If none of these troubleshooting steps work, you can reach out to Google Play Store support for further assistance. They may be able to help you with any underlying SQL or data issues that are causing the problem.
Additional Steps for Resolution
- Clear cache and data of Google Play Store
- Check and update Google Play Store app
- Remove and re-add Google account
- Change country in Google Play Store settings
- Reset app preferences
- Update device software
- Factory reset the device
Clear cache and data of Google Play Store:
- Go to Settings on your Android device
- Select Apps or Application Manager
- Scroll down and tap on Google Play Store
- Tap on Storage
- Select Clear Cache and confirm
- Tap on Clear Data and confirm
Check and update Google Play Store app:
- Open Google Play Store on your device
- Tap on the three horizontal lines in the top-left corner
- Scroll down and select Settings
- Tap on Play Store version or App version
- If an update is available, tap on Update
Remove and re-add Google account:
- Go to Settings on your Android device
- Select Accounts or Accounts & Sync
- Tap on your Google account
- Tap on the three vertical dots in the top-right corner
- Select Remove account and confirm
- To re-add the account, go back to Settings and select Accounts
- Tap on Add account and follow the prompts to add your Google account
Change country in Google Play Store settings:
- Open Google Play Store on your device
- Tap on the three horizontal lines in the top-left corner
- Scroll down and select Account
- Tap on Country and profiles
- Select the country you want to change to
- Follow the on-screen instructions to complete the process
Reset app preferences:
- Go to Settings on your Android device
- Select Apps or Application Manager
- Tap on the three vertical dots in the top-right corner
- Select Reset app preferences and confirm
Update device software:
- Go to Settings on your Android device
- Select About phone or About device
- Tap on Software update or System update
- If an update is available, follow the on-screen instructions to download and install it
Factory reset the device:
Note: This step will erase all data on your device, so make sure to backup important files before proceeding.
- Go to Settings on your Android device
- Select System or System & updates
- Tap on Reset or Factory data reset
- Confirm the action and enter your device PIN/password if prompted
- Wait for the device to reset and follow the on-screen setup instructions
Understanding Country Change Consequences
1. Clear your cache and cookies: Start by clearing your browser’s cache and cookies. This ensures that any stored information related to your previous country settings is removed.
2. Disable VPN or proxy: If you are using a VPN or proxy service, disable it temporarily before accessing Google Play Store. These services can sometimes interfere with the country settings and cause the error.
3. Check your Google account: Ensure that your Google account is set to the correct country. Go to your account settings and verify that the country is accurately selected.
4. Review your payment method: Some apps may be restricted in certain countries due to payment methods. Make sure your payment method is compatible with the country you are trying to access.
5. Contact Google support: If the issue persists, reach out to Google support for further assistance. They can provide personalized guidance based on your specific situation.
FAQs
Why does it say item not found on Google Play?
When it says “item not found” on Google Play, it means that your Google Play Store needs to be updated.
Why is my Google Play Store not available?
Your Google Play Store may not be available due to several reasons. First, ensure that you are using a supported Android or Chromebook device. Additionally, check if you have accidentally hidden the app and need to re-enable it. If the issue persists, try turning off your device and turning it back on, then look for the app again.
Why does Google Play say this app is unavailable?
Google Play says an app is unavailable because of device incompatibility.
Why does Google Play Store say this item isn’t available?
Google Play Store says this item isn’t available because the app is geo-restricted due to licensing, broadcasting, and copyright issues in different countries.
