Fix Xbox One Controller Disconnecting from Windows

Having trouble with your Xbox One controller disconnecting from your Windows device? Here’s a quick guide to fix it.

Close the Distance Between Controller and Console

Xbox One controller connected to a Windows PC

If you’re experiencing frequent disconnections between your Xbox One controller and Windows, there are a few steps you can take to fix the issue and close the distance between the controller and console.

First, make sure you’re using the latest firmware for your Xbox Wireless Controller. You can update it through the Xbox Accessories app, which you can download from the Microsoft Store.

If updating the firmware doesn’t solve the problem, try troubleshooting the device driver. Open the Control Panel in Windows, go to Device Manager, and locate the Xbox controller under “Human Interface Devices.” Right-click on it and select “Update driver.”

Another potential solution is to check for any interference from other devices. Bluetooth devices, wireless adapters, and even certain web browsers can cause connectivity issues. Make sure your Xbox controller is not too far away from your computer and try to minimize any potential sources of interference.

Lastly, if none of the above steps work, you can try using a wired connection instead of wireless. Connect your Xbox controller to your computer using a USB cable, and it should stay connected without any disconnections.

Replace or Recharge Batteries

To fix the issue of your Xbox One controller disconnecting from Windows, you can try replacing or recharging the batteries. Here’s how:

1. Replace the batteries: If you’re using standard AA batteries, remove the old ones and replace them with fresh ones. Make sure they are inserted correctly.

2. Recharge the batteries: If you’re using rechargeable batteries, connect them to a charger and allow them to recharge fully. Once charged, insert them back into the controller.

3. Check battery connection: Ensure that the battery pack or rechargeable battery pack is securely connected to the controller. Sometimes, a loose connection can cause disconnections.

4. Update controller firmware: Visit the Microsoft Store and search for “Xbox Accessories.” Download and install the Xbox Accessories app. Connect your controller to your PC using a USB cable and launch the app. Check for firmware updates and follow the instructions to install them.

5. Troubleshoot the controller driver: Open the Control Panel on your Windows PC and navigate to “Device Manager”. Expand the “Microsoft Xbox One Controller” section. Right-click on the controller and select “Update driver.” Choose “Search automatically for updated driver software” and let Windows update the driver if available.

6. Check for interference: Ensure that there are no devices nearby that may interfere with the wireless connection, such as other wireless controllers, Bluetooth devices, or nearby wireless routers. Moving away from potential sources of interference can help improve the connection.

If these steps don’t resolve the issue, you may want to consider contacting Xbox support or visiting online forums like Reddit for further assistance.

Power Cycle the Console

Xbox One console power button

To power cycle the console, follow these steps:

1. Press and hold the Xbox button on the front of the console for about 10 seconds. This will turn off the console completely.
2. Once the console is turned off, unplug the power cord from the back of the console and also unplug the power brick from the wall outlet.
3. Wait for at least 10 seconds before plugging everything back in.
4. Plug the power cord back into the console and then plug the power brick into the wall outlet.
5. Press the Xbox button on the console to turn it back on.

By power cycling the console, you are essentially giving it a fresh start and allowing it to establish a stable connection with the controller. This method has been proven to be effective in resolving various connectivity issues.

Remember to also check for any available updates for your Xbox Wireless Controller and ensure that your Windows device drivers are up to date. Additionally, make sure there are no physical obstructions or interference that may affect the controller’s connection.

If the problem persists, you may want to try using a different USB port on your computer or try connecting the controller using a different USB cable. Troubleshooting steps specific to your controller model or Windows version may also be available from Microsoft support or online forums like Reddit.

Power cycling the console is a simple yet effective step that can help resolve the issue of your Xbox One controller disconnecting from Windows. Give it a try and see if it improves your gaming experience.

Reconnect the Controller

1. Press the Windows key on your keyboard to open the Start menu.
2. Type “Control Panel” and open the Control Panel app.
3. In the Control Panel, search for “Device Manager” and open it.
4. Expand the “Xbox Peripherals” section.
5. Right-click on your Xbox One controller and select “Update Driver Software” from the context menu.
6. Choose the option to automatically search for updated driver software.
7. Wait for Windows to install any available updates for your controller.
8. Once the update is complete, close the Device Manager and Control Panel.

Firmware Updates for the Controller

To fix Xbox One controller disconnecting from Windows, it is essential to update the firmware of the controller. Firmware updates can solve various connectivity issues and improve the overall performance of the controller. Here’s how you can do it:

1. Connect your Xbox One controller to your Windows PC using a USB cable or Xbox Wireless Adapter.
2. Open a web browser and visit the Microsoft support website.
3. Search for the latest firmware update for the Xbox One controller.
4. Download the firmware update file to your computer.
5. Once the download is complete, locate the file and double-click on it to start the installation process.
6. Follow the on-screen instructions to complete the firmware update.
7. After the update is installed, disconnect the controller from your PC.
8. Reconnect the controller and check if the disconnecting issue persists.

If the problem continues, try updating the device drivers for your Xbox One controller. Here’s how:

1. Press the Windows key + X on your keyboard to open the Control Panel.
2. Select “Device Manager” from the context menu.
3. Expand the “Human Interface Devices” category.
4. Locate and right-click on your Xbox One controller.
5. Select “Update Driver” from the options.
6. Choose “Search automatically for updated driver software” and follow the instructions.
7. Restart your PC and check if the issue is resolved.

Updating the firmware and device drivers should help resolve the Xbox One controller disconnecting problem on your Windows PC. If you continue to experience issues, consider reaching out to Microsoft support or visiting their online forums for further assistance.

Update Controller Drivers on PC

PC with Xbox One controller plugged in

To fix the issue of your Xbox One controller disconnecting from Windows, you may need to update the controller drivers on your PC. Here’s a step-by-step guide to help you with the process:

1. Open your web browser and go to the official website of the Xbox controller drivers.
2. Search for the latest controller drivers available for your specific operating system.
3. Download the driver file onto your computer.
4. Locate the downloaded file and double-click on it to begin the installation process.
5. Follow the on-screen instructions to complete the installation.
6. Once the installation is finished, restart your PC to apply the changes.

After updating the controller drivers, reconnect your Xbox One controller to your PC and check if the disconnecting issue is resolved. If not, you may need to troubleshoot further or consider other potential causes.

Switch to Another Controller

Another controller being switched

If you’re experiencing frequent disconnects with your Xbox One controller while using it on your Windows computer, it might be time to consider switching to another controller. Switching to a different controller can help resolve the connectivity issues you’re facing and provide a better gaming experience.

To switch to another controller, follow these steps:

1. Identify the controller you want to switch to. This can be any compatible game controller, such as a Nintendo Switch Pro Controller or a wired Xbox 360 controller.

2. Ensure that the new controller is compatible with your Windows computer. Check the manufacturer’s website or product documentation for compatibility information.

3. Connect the new controller to your computer. This process may vary depending on the controller you’re using. For most controllers, you’ll need to connect it via USB or wirelessly using Bluetooth.

4. Install any necessary drivers or software. Some controllers may require you to install specific drivers or software to ensure proper functionality. Check the manufacturer’s website for any downloads or instructions.

5. Configure the new controller in your computer’s Control Panel or settings. Go to the Control Panel or settings menu on your Windows computer and navigate to the “Devices” or “Bluetooth & other devices” section. From there, you should be able to add and configure your new controller.

6. Test the new controller. Launch a game or application that supports game controllers and make sure the new controller is working properly. Test all the buttons and joysticks to ensure they’re functioning as expected.

By switching to another controller, you can potentially resolve the disconnecting issue and enjoy uninterrupted gaming sessions on your Windows computer.

Disable NVIDIA Wireless Controller Service

NVIDIA Wireless Controller Service disabled

To fix the issue of an Xbox One controller disconnecting from Windows, you can disable the NVIDIA Wireless Controller Service. This service can sometimes interfere with the connection between your controller and your PC. Here’s how to do it:

1. Open the Control Panel on your Windows computer.
2. Navigate to the “Administrative Tools” section and click on “Services.”
3. In the Services window, scroll down until you find “NVIDIA Wireless Controller Service.”
4. Right-click on it and select “Properties.”
5. In the Properties window, go to the “General” tab and click on the “Stop” button to temporarily disable the service.
6. Set the “Startup type” to “Disabled” to prevent the service from starting automatically in the future.
7. Click “Apply” and then “OK” to save the changes.

By disabling the NVIDIA Wireless Controller Service, you should be able to resolve any disconnection issues between your Xbox One controller and your Windows PC.

Uninstall NVIDIA GeForce Experience

1. Press the Windows key + R to open the Run dialog box.
2. Type “appwiz.cpl” and press Enter. This will open the Programs and Features window in Control Panel.
3. Scroll down and locate NVIDIA GeForce Experience in the list of installed programs.
4. Right-click on NVIDIA GeForce Experience and select Uninstall.
5. Follow the on-screen prompts to complete the uninstallation process.

Once NVIDIA GeForce Experience is uninstalled, you can try reconnecting your Xbox One controller to your Windows PC and see if the disconnection issue is resolved.

Note: Uninstalling NVIDIA GeForce Experience will remove any custom settings or profiles you may have created. If you wish to reinstall it in the future, you can download the latest version from the NVIDIA website.

If you’re still experiencing issues with your Xbox One controller disconnecting, it may be worth checking for any updates for your controller’s device driver. You can do this by following these steps:

1. Press the Windows key + X and select Device Manager from the menu.
2. Expand the “Xbox Peripherals” category.
3. Right-click on your Xbox One controller and select Update driver.
4. Choose the option to search automatically for updated driver software.
5. Windows will search for and install any available updates for your controller.

Updating the device driver can often resolve compatibility issues and improve the performance of your Xbox One controller on your Windows PC.

Remember to also check for any firmware updates for your Xbox One controller. You can do this by connecting your controller to your Xbox One console and navigating to the Settings menu. From there, select Devices & streaming, then Accessories, and finally, select your controller. If a firmware update is available, follow the on-screen prompts to install it.

Exit Steam to Avoid Interference

To fix the issue of Xbox One controller disconnecting from Windows, one possible solution is to exit Steam. Sometimes, Steam can interfere with the controller connection.

To do this, follow these steps:

1. Press the “Alt” and “Tab” keys on your computer keyboard simultaneously to switch to a different application or window.
2. Locate the Steam icon in the taskbar at the bottom of your screen.
3. Right-click on the Steam icon to open a context menu.
4. From the context menu, select “Exit” to close Steam completely.
5. Wait a few seconds to ensure that Steam has fully exited.
6. Now, try reconnecting your Xbox One controller to your Windows device.

By exiting Steam, you eliminate any potential conflicts that might be causing the disconnection issue. This simple step can often resolve the problem and allow you to continue using your Xbox One controller without any interruptions.

Remember to keep your computer’s graphics processing unit (GPU) drivers up to date, as outdated drivers can also contribute to controller connection issues. You can usually update GPU drivers through the manufacturer’s website or the Control Panel on your Windows computer.

If the problem persists after exiting Steam, you may need to explore other troubleshooting steps or consider reaching out to Xbox support for further assistance.

Turn Off Power Saving for Controller

To fix Xbox One controller disconnecting from Windows, one possible solution is to turn off power saving for the controller. This can help prevent any interruptions in the connection. Here’s how to do it:

1. Open the Control Panel on your Windows computer.
2. Look for the “Power Options” or “Power Settings” section and click on it.
3. Within the power settings, locate the option for “Change plan settings” and click on it.
4. Next, click on “Change advanced power settings.”
5. In the advanced power settings window, look for the “USB settings” or “USB selective suspend setting” option and expand it.
6. Under the expanded USB settings, you should see an option for “USB selective suspend” or something similar. Disable this option by setting it to “Disabled.”
7. Click “Apply” and then “OK” to save the changes.

By turning off power saving for the controller, you can ensure a more stable connection between your Xbox One controller and your Windows PC. This can help prevent any unexpected disconnects while gaming or using other applications that rely on the controller.

Keep Away from Electrical Devices

An image of a person holding a caution sign or an image of a crossed-out electrical plug.

To troubleshoot the issue, follow these steps:

1. Make sure your controller is fully charged or has fresh batteries. A low battery can cause disconnections.

2. Check if your controller is within range of your Windows device. Stay within 19 to 28 feet for a stable connection.

3. Avoid physical obstructions between the controller and your Windows device. Objects like walls, furniture, and other electronic devices can interfere with the signal.

4. Ensure that your Windows device is running the latest updates and has the most recent application software for Xbox controllers.

5. If you’re using a wireless adapter, ensure it’s securely connected to your Windows device.

6. Verify that the controller is properly paired with your Windows device. Go to the Control Panel, navigate to “Devices and Printers,” and look for your Xbox One controller. Right-click on it and select “Game Controller Settings.” Your controller should be listed and selected as the preferred device.

FAQs

Why does my Microsoft Xbox controller keep disconnecting?

Your Microsoft Xbox controller may keep disconnecting due to outdated firmware. To resolve this, go to Profile & system > Settings > Devices & connections > Accessories and ensure that the firmware is up-to-date.

Why is my Xbox controller not staying connected to my PC?

Your Xbox controller may not be staying connected to your PC due to interference from USB devices. To resolve this issue, disconnect all USB accessories from both your Xbox and PC. Then, restart both devices and attempt to connect the controller again.

Why does my controller keep cutting out on PC?

Your controller may keep cutting out on PC due to a connectivity issue. If you are using a wireless controller with the DS4Windows app, ensure that you are within Bluetooth range, preferably within 10 feet of your computer. If the disconnections persist even when you are in range, the problem may not be related to distance.

Why does my Xbox controller blink when I plug it into my PC?

When you plug your Xbox controller into your PC and it starts blinking, it is likely because it is not pairing correctly. To fix this, open your PC’s Devices list, find the Xbox controller, and select it to establish the connection.

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