Troubleshooting Apex Legends Server Connection Issues

Are you struggling with server connection issues while playing Apex Legends? Find the solutions you need right here.

Restart Your Router and Gaming Device

Restarting your router and gaming device can often resolve server connection issues in Apex Legends. This simple troubleshooting step can help refresh your network connection and clear any temporary glitches.

To restart your router, follow these steps:

1. Locate your router and locate the power button or unplug the power cord from the back of the router.
2. Wait for at least 30 seconds before plugging the power cord back in or turning the router back on.
3. Allow the router to fully restart and reconnect to the internet.

For your gaming device, follow these steps:

1. On your gaming device, navigate to the power settings.
2. Select the option to restart or power off your device.
3. Wait for a few seconds before turning it back on.

After restarting both your router and gaming device, launch Apex Legends and check if the server connection issues have been resolved. If the problem persists, you may need to try other troubleshooting steps or contact Electronic Arts support for further assistance.

Switch Your DNS or Launcher

To switch your DNS, follow these steps:
1. Open your router’s settings by typing its IP address into your web browser.
2. Locate the DNS settings in your router’s configuration page.
3. Replace the existing DNS server addresses with a more reliable option, such as OpenDNS ( and or Google Public DNS ( and
4. Save your changes and restart your router.

Alternatively, you can try switching your launcher if you’re using a specific platform to play Apex Legends. For example, if you’re experiencing connection issues on Steam, you can try playing the game on a different platform like Xbox, PlayStation, or Nintendo Switch. This can help determine if the issue lies with the launcher you’re currently using.

By switching your DNS or launcher, you can troubleshoot and resolve server connection issues in Apex Legends.

Check Server Status and Choose Another

Server status page

Server Status
North America Online
Europe Online
Asia Online
Australia Online
South America Online
Africa Online

If you are experiencing connection issues with any of the servers listed above, you can try selecting a different server region and check its status. This can help troubleshoot the problem and improve your gameplay experience.

Submit a Support Ticket for Further Assistance

1. Visit the Apex Legends support website.
2. Look for the “Contact Us” or “Support” section.
3. Click on the link to open the support ticket submission form.
4. Fill out all the required fields, providing accurate information about the issue you are experiencing.
5. Be specific and concise in describing the problem, including any error messages or symptoms you have encountered.
6. If possible, provide any relevant details such as your platform (e.g., Xbox, PlayStation, Nintendo Switch), internet connection type, and internet service provider.
7. **Include any troubleshooting steps you have already tried** to avoid duplicate suggestions.
8. Double-check your contact information to ensure the support team can reach you.
9. Submit the support ticket.
10. Wait for a response from the Apex Legends support team, who will provide further assistance to resolve your server connection issues.


How do I fix Apex network problems?

To fix Apex network problems, you can start by checking the server status of Apex Legends. Sometimes, dedicated servers may experience issues, leading to connection problems. Additionally, consider changing your DNS to Google as your Internet Service Provider’s DNS may not be ideal for gaming.

Why does Apex keep saying no servers found?

Apex keeps saying “no servers found” for a few reasons. One possible cause is running the game without administrative rights. Outdated or corrupt network adapters can also affect connectivity. Additionally, a corrupt DNS cache data can prevent Apex Legends from connecting to servers.

How do I fix Apex server problems?

How to fix Apex server problems: Restart your router and try a different DNS.

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