How to Fix Black Screen on Mobile Devices

Experiencing a black screen on your mobile device? Here’s how to fix it.

Causes of Black Screen Issues on Android Devices

There are several common causes for black screen issues on Android devices. Here are some possible reasons why your mobile device may be experiencing this problem:

1. Software glitch: A software bug or compatibility issue can cause your screen to go black. Try rebooting your device by holding down the power button for 10 seconds. If that doesn’t work, you can try booting your device in safe mode to identify any problematic apps.

2. Hardware malfunction: A faulty component, such as the display or the battery, can also lead to a black screen. Check if your device is charging properly and try using a different charger or cable. If the issue persists, you may need to have your device inspected by a professional.

3. Physical damage: Dropping your device or exposing it to moisture can cause internal damage, resulting in a black screen. Inspect your device for any signs of physical damage, such as cracks or water damage. If you find any, you may need to get it repaired or replaced.

4. Battery depletion: If your device’s battery is completely drained, it may not have enough power to turn on the screen. Connect your device to a charger and let it charge for at least 30 minutes before attempting to turn it on again.

5. Malware or viruses: Certain malicious apps or files can cause your device to freeze or display a black screen. Scan your device for malware using a reputable antivirus app and remove any suspicious files or apps.

Resolving Black Screen Problems: Safe and Easy Methods

  • Restart your device
  • Check for software updates
  • Ensure there is sufficient battery charge
  • Disconnect and reconnect the power source
    Ensure there is sufficient battery charge
Disconnect and reconnect the power source
  • Reset the device to factory settings
  • Try a hard reset or force restart
  • Remove any recently installed third-party apps
  • Check for hardware issues or damage
  • Try booting into safe mode
  • Restore your device from a backup

Specific Solutions for Samsung Galaxy Models

Samsung Galaxy phone screen

Model Solution
Samsung Galaxy S10 1. Perform a force restart by pressing and holding the Power button and Volume Down button simultaneously for about 10 seconds. Release the buttons when the Samsung logo appears.
Samsung Galaxy S9 1. Try charging the device for at least 30 minutes and then perform a force restart as mentioned above. If the issue persists, proceed to the next step.
2. Connect the device to a computer using a USB cable and check if it is recognized. If it is, backup your data and perform a factory reset. If not, contact Samsung support for further assistance.
Samsung Galaxy Note 20 1. Connect the device to a power source and let it charge for at least 30 minutes. Then, try performing a force restart.
2. If the above step doesn’t work, try booting the device into Safe Mode by pressing and holding the Power button until the Samsung logo appears. Release the Power button and immediately press and hold the Volume Down button until the device finishes restarting. If the black screen issue doesn’t occur in Safe Mode, it might be caused by a third-party app. Uninstall recently installed apps or perform a factory reset.

General Fixes for Pixel and Other Android Phones

Pixel and other Android phone screen with a wrench or repair icon

1. Restart your device: Sometimes a simple restart can fix a black screen issue. To do this, press and hold the power button until the device restarts.

2. Check the battery: Ensure that your device has enough charge. Connect it to a charger and let it charge for a while. If the battery is completely drained, it may cause the black screen.

3. Force restart: If your device is unresponsive, you can force restart it. Press and hold the power button and volume down button simultaneously for about 10-20 seconds. This will force the device to restart.

4. Safe mode: Booting your device in safe mode can help identify if a third-party app is causing the black screen issue. Press and hold the power button, then tap and hold the “Power off” option until the “Restart in safe mode” prompt appears. Tap “OK” to enter safe mode.

5. Clear cache: Clearing the cache can resolve software conflicts that may be causing the black screen. Go to Settings > Storage > Cached data, then tap “OK” to clear the cache.

6. Factory reset: If all else fails, you can perform a factory reset. Make sure to back up your important data before proceeding. Go to Settings > System > Reset > Factory data reset, then follow the on-screen instructions to reset your device.

7. Contact support: If none of these fixes work, it’s best to reach out to the manufacturer’s customer support for further assistance. They may be able to provide specific troubleshooting steps for your device.


How do I factory reset my phone if the screen is black?

To factory reset your phone if the screen is black, you can follow these steps:

1. Turn off the device.
2. Boot Android into recovery mode.
3. Use the Volume keys to highlight the “wipe data/factory reset” option.
4. Press the power button to confirm the option.

How do I get my phone screen back to normal?

To get your phone screen back to normal, go to your phone’s settings and look for the option to change the default launcher or home app. Select the original launcher or default theme to restore your phone’s normal screen appearance.

How do you fix a black screen of death?

To fix a black screen of death, try holding down the power button on your device for five to seven seconds to restart it. If the device is not charged, check the power cord, adapter, or electrical outlet for any issues.

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