Chrome won’t start on Windows 10

Having trouble getting Chrome to start on your Windows 10? Let’s find out what might be causing the issue.

Restart Your PC

If Chrome won’t start on Windows 10, try restarting your computer. This simple step can often resolve issues with applications, including web browsers like Google Chrome.

To restart your PC, follow these steps:

1. Press the Windows key on your computer keyboard or click on the Start menu button on your taskbar.
2. Select the Power option from the menu that appears.
3. Click on Restart.

Once your computer restarts, try launching Google Chrome again to see if the issue has been resolved. If the problem persists, you may need to explore other troubleshooting options or seek further assistance.

Close Chrome Processes in Task Manager

Task Manager

1. Press Ctrl+Shift+Esc on your keyboard to open Task Manager.
2. In the Task Manager window, locate the “Processes” tab.
3. Look for any processes related to Chrome, such as “chrome.exe” or “Google Chrome”.
4. Right-click on each Chrome process and select “End Task” from the context menu.
5. Repeat this process for all Chrome processes running in Task Manager.
6. Once all Chrome processes are closed, try reopening Chrome from the Start menu or desktop shortcut.

By closing Chrome processes in Task Manager, you can resolve issues with Chrome not starting on Windows 10. This can be helpful if you’re experiencing crashes, software bugs, or other problems with the browser.

Temporarily Disable Antivirus Software

Temporarily disabling antivirus software can help resolve issues with Chrome not starting on Windows 10. To do this, follow these steps:

1. Open the Task Manager by pressing the Ctrl + Shift + Esc keys on your keyboard or by right-clicking on the taskbar and selecting “Task Manager” from the context menu.

2. In the Task Manager window, navigate to the “Processes” or “Details” tab (depending on your Windows version).

3. Look for your antivirus software in the list of processes. It might be named differently, but common antivirus software includes Microsoft Defender Antivirus, Norton, McAfee, Avast, and AVG.

4. Right-click on the antivirus process and select “End task” or “End process” from the menu. Confirm any prompts that appear.

5. Once the antivirus software is temporarily disabled, try launching Chrome again to see if the issue is resolved.

Remember to re-enable your antivirus software after troubleshooting to ensure your computer remains protected.

If disabling the antivirus software doesn’t resolve the issue, consider checking for updates for both Chrome and Windows. You can also try clearing Chrome’s cache and cookies, or even reinstalling the browser if necessary.

For more detailed troubleshooting steps and frequently asked questions, refer to the Chrome Help Center or consult the documentation provided by your antivirus software.

Delete Chrome User Profile

To delete your Chrome user profile on Windows 10, follow these steps:

1. Open Task Manager by pressing Ctrl + Shift + Esc on your computer keyboard.
2. In the Task Manager window, locate any running Chrome processes under the “Processes” or “Details” tab.
3. Right-click on each Chrome process and select “End Task” to close them all.
4. Press the Windows key + R to open the Run dialog box.
5. Type “%LOCALAPPDATA%\Google\Chrome\User Data” (without quotes) and press Enter.
6. In the File Explorer window that opens, locate and delete the folder corresponding to your user profile.
7. Restart Chrome, and a new user profile will be created.

Deleting your Chrome user profile can help resolve issues like startup problems and crashes. Keep in mind that deleting the profile will also remove your bookmarks, history, and other personal data associated with that profile.

Run Chrome in Safe Mode

1. Close any open Chrome windows.
2. Press the “Ctrl + Shift + Esc” keyboard shortcut to open Task Manager.
3. In the Task Manager, click on the “Processes” tab.
4. Look for any instances of “chrome.exe” under the “Processes” list.
5. Right-click on each “chrome.exe” process and select “End Task” to close them all.
6. Press the “Win + R” keyboard shortcut to open the Run dialog box.
7. Type “chrome.exe –safe-mode” (without quotes) in the Run dialog box and click “OK”.
8. Chrome will now open in Safe Mode, allowing you to troubleshoot any issues you may be experiencing.

Repair Windows System Files

1. Open the Task Manager by pressing Ctrl + Shift + Esc.

2. In the Task Manager, go to the “Processes” or “Details” tab and look for any instances of Chrome running. Right-click on them and select “End Task” to close all Chrome processes.

3. Press the Windows key + X and select “Command Prompt (Admin)” or “Windows PowerShell (Admin)” from the menu.

4. In the command prompt window, type sfc /scannow and press Enter. This will initiate the System File Checker tool, which will scan and repair any corrupted or missing system files.

5. Wait for the scan to complete. If any issues are found and repaired, restart your computer and try running Chrome again.

If the problem persists, you can also try reinstalling Chrome or running a malware scan using Microsoft Defender Antivirus or a third-party antivirus software.

Uninstall and Reinstall Chrome

Chrome icon

1. Close any open Chrome windows or tabs.
2. Press Ctrl + Shift + Esc to open Task Manager.
3. Under the “Processes” tab, look for any “Chrome” processes and click “End Task” to close them.
4. Press Win + R to open the Run dialog box.
5. Type appwiz.cpl and press Enter to open the Programs and Features window.
6. Scroll down and find “Google Chrome” in the list of installed programs.
7. Right-click on “Google Chrome” and select “Uninstall.”
8. Follow the prompts to complete the uninstallation process.
9. Once Chrome is uninstalled, visit the official Chrome website and download the latest version.
10. Open the downloaded file and follow the on-screen instructions to reinstall Chrome.
11. After the installation is complete, try launching Chrome again.

If Chrome still won’t start, you may need to check for malware infections or conflicting software. Make sure to update Windows, run a reliable antivirus scan, and disable any third-party software components that may interfere with Chrome’s operation. Additionally, clearing your browsing data and disabling unnecessary browser extensions can help improve Chrome’s performance and speed. For more troubleshooting tips and frequently asked questions, refer to Chrome’s support documentation or community forums.

Use Compatibility Troubleshooter

  • Access the **Compatibility Troubleshooter**
  • Right-click on the **Chrome** shortcut or executable file
  • Select **Properties** from the context menu
  • Click on the **Compatibility** tab
  • Check the box that says **”Run this program in compatibility mode for:”**
  • Choose the appropriate **Windows version** from the drop-down menu
  • Click on **Apply** and then **OK**
  • Try launching **Chrome** again


How do I get Chrome to work on Windows 10?

To get Chrome to work on Windows 10, you can download the installation file from the official Chrome website. Once downloaded, click on the file and follow the prompts to run or save it. If prompted, allow the app to make changes to your device. After installation is complete, a Chrome window will open.

Why is my Chrome not loading?

Your Chrome may not be loading due to issues with the browser’s cache and cookies. Clearing them can often resolve problems with websites not loading correctly. Alternatively, you can try using a different browser to see if the issue persists. If the problem only occurs in Chrome, then it is likely a problem with the browser itself.

Why is Google Chrome not responding?

Google Chrome may not be responding due to various reasons. To address this issue, you can try troubleshooting steps such as checking your internet connection, clearing browser cache, disabling extensions, updating the browser, or restarting your device. If the problem persists, it is recommended to contact Google support for further assistance.

How do I force Chrome to restart?

To force Chrome to restart, simply type ‘chrome://restart’ in the address bar and press enter. This will cause the browser to shut down and then restart.

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