Fixing LG G7 ThinQ Charging Port Issues

Having trouble with the charging port on my LG G7 ThinQ led me to explore possible solutions.

Troubleshooting Steps

LG G7 ThinQ charging port with arrows pointing to troubleshooting steps

1. Check the USB-C cable: Make sure the cable you are using is in good condition and properly connected to both the charger and the phone. Try using a different USB-C cable to see if the issue persists.

2. Clean the charging port: Use a soft brush or a can of compressed air to remove any debris or dust from the charging port. Be gentle to avoid damaging the port.

3. Check for moisture or water damage: Look for any signs of water damage or moisture in the charging port area. If you find any, let the phone dry completely before attempting to charge it again.

4. Try a different power source: Plug the charger into a different power outlet or use a different charger altogether. This will help determine if the problem lies with the power source or the phone.

5. Restart the phone: Sometimes, a simple restart can resolve charging issues. Hold down the power button and select “Restart” from the menu.

6. Test the charging port with another device: If possible, try charging another device using the LG G7 ThinQ’s charging port. This will help determine if the port itself is faulty.

7. Reset the phone’s settings: If all else fails, you can try resetting the phone to its factory settings. This will erase all data on the device, so make sure to back up any important information before proceeding.

Cleaning and Maintenance

To fix charging port issues on your LG G7 ThinQ, it’s essential to keep the port clean and free from debris. Regular cleaning and maintenance can help ensure proper charging functionality. Here are some steps to follow:

1. Turn off your phone and unplug any connected cables or chargers.
2. Inspect the charging port for any visible debris or dirt. Use a flashlight if needed.
3. Gently remove any debris using a soft-bristled brush or a toothpick. Be careful not to damage the port.
4. If the port is still dirty, use a cotton swab dipped in isopropyl alcohol to clean it. This will help remove any stubborn grime.
5. Allow the port to dry completely before plugging in any cables or chargers.
6. When connecting the charging cable, make sure it fits snugly into the port. Avoid forcing it in as this can cause damage.
7. If you notice any loose connections or the port feels loose, it may be a sign of a hardware issue. In such cases, it’s recommended to seek professional help or contact LG Electronics for assistance.

Charger and Cable Checks

Charger and cable being plugged into LG G7 ThinQ

  • Inspect the charger and cable for any physical damage or frayed wires.
  • Ensure that the charger and cable are properly connected to the charging port on the LG G7 ThinQ.
    Inspect the charger and cable for any physical damage or frayed wires.
Ensure that the charger and cable are properly connected to the charging port on the LG G7 ThinQ.
  • Try using a different charger and cable to see if the issue is with the original charger or cable.
  • Check if the charging port on the LG G7 ThinQ is free from any debris or dust.
  • If there is debris or dust in the charging port, gently clean it using a soft brush or compressed air.
  • Make sure the charging port is not loose or bent.
  • If the charging port is loose or bent, it may require professional repair or replacement.
  • Inspect the charging port for any signs of corrosion or damage.
  • If there is corrosion or damage, it is recommended to seek professional repair or replacement.

Professional Support and Replacement Options

Professional Support Replacement Options
1. LG Customer Support 1. Official LG Store
2. Authorized LG Service Centers 2. Third-Party Repair Shops
3. Online Technical Support 3. DIY Replacement Kits
4. Mobile Carrier Support 4. Used/Refurbished Device Retailers
5. Mobile Device Repair Companies 5. Online Marketplaces (e.g., eBay, Amazon)


Is the LG G7 ThinQ wireless charging?

Yes, the LG G7 ThinQ does have wireless charging capabilities.

What charging port does the LG G7 ThinQ have?

The LG G7 ThinQ has a Type-C charging port.

Why has my charging port stopped working?

The charging port may have stopped working due to debris or misaligned wires.

Why is my G7 not charging?

Your G7 may not be charging due to several possible reasons. Firstly, check if the power outlet you are using is functional. Next, ensure that the charge cable and clip are undamaged. Additionally, make sure that the charge clip is free of debris and securely attached to your device. Lastly, inspect the charging pin contacts on your G7 to ensure they are clean and undamaged.

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